MORE FARMERS SATISFIED WITH NIA IV-A SERVICES

Monday, February 5, 2018 - 04:30

February 5, 2018 - Farmers Satisfaction Survey Result (FSS) for NIA-Region IV-A was recently released by Batangas State University (BSU)  and Southern Luzon State University (SLSU), commissioned SUCs as third party of NIA-Region IV-A.  Said activity was conducted from November  2017 to January 15, 2018.  For CY 2017, we attained an average mean of 4.41 which is Very Satisfactory (VS) with 96.62% satisfied farmers under the NIS. This is a big leap from the previous year wherein increase of 0.7 in average mean from Satisfactory to VS level and increase to 9.8 in the percentage satisfaction of farmers in NIS. On the other hand, CIS attained an average mean of 4.12, increase of 0.11 from last year with an adjective rating of Satisfactory and 93.64% satisfied farmers benefiting from the agency’s services, gaining 3.69%. 

This is the third year NIA-Region IV-A commissioned SLSU for the provinces of Laguna, Rizal and Quezon while second time for BSU to conduct the survey for Batangas and Cavite provinces.  All Irrigators Associations (IAs) under NIS which has 80 IAS  undergone the said survey while 30% of the operational CIS-IAs both for wet and dry season which is 77 IAs were considered. Total number of respondents is 1,413 farmers randomly selected from up, mid and downstream.

 It will be noted that conduct of FSS is among the Performance Agreement Negotiation (PAN) of NIA with GCG.  Nine (9) survey questionnaires  for NIS and six (6) for CIS were administered to determine the degree of farmers satisfaction  as to the services being delivered to them. These are 1 – Compliance in the implementation of agreed cropping calendar; 2 – Timeliness of delivery and distribution of irrigation water; 3 – Equitability of delivery & distribution of irrigation water; 4 – Action on request for rehabilitation/construction of irrigation systems/projects; 5 – Quality of construction/rehabilitation of irrigation facilities/structures; 6 – Action on requests for technical advisory/support services; 7 – Quality of technical advisory/support services provided; 8 – Action on requests for trainings and other capacity building programs, and; 9 – Quality of training and other capacity building program provided. 

Survey questionnaire for CIS-IAs focused on the following:  1 –– Action on request for rehabilitation/construction of irrigation systems/projects; 2 – Quality of construction/rehabilitation of irrigation facilities/structures; 3 – Action on requests for technical advisory/support services; 4 –  Quality of technical advisory/support services provided; 5 – Action on requests for trainings and other capacity building programs, and; 6 – Quality of training and other capacity building program provided.